Corporate Profile
To be the leading supplier of world-class seafarers for NYK Line's merchant marine fleet.
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Vision and Mission
To be the leading supplier of world-class seafarers for NYK Line's merchant marine fleet.
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Quality Policy
NYK-FIL Ship Management, Inc. (NYK-FIL SMI) is an organization where quality is a way...
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Awards and Recognition
NYK-FIL has gained practically all the awards given to manning companies...
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Crew Management
The company endeavors to minimize the incidence of early repatriation by employing....
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Crew Training
is a testament to NYK Line's and the Transnational Diversified Group's (TDG) serious efforts...
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- It is one of the youngest manning companies to have been included in the Hall of Fame awardees of the Philippine Overseas Employment Administration (POEA), the lead government body overseeing deployment of Filipino seafarers. This award is the highest and most prestigious form of recognition given by the POEA to ship-manning companies
- It won the POEA Top Performer Award in 1991-1993
- It was a POEA Excellence Awardee from 1994-2001 and 2005
- The quality crewing and training services it provides earned for NYK Line the Presidential Award of Distinction in the Field of Training in 2002 and Presidential Award of Distinction and the Ministerial Citation in 2005 during the International Employers Award hosted by the Philippine Government
Quality is a way of life at NYK-FIL. It is a well-guarded tradition that guides the company towards its continuing journey for service excellence. It is a proud ISO 9001:2008 certified company for both its manning and training operations. In 2005, the Philippine Government awarded the company with the Philippine Quality Award (PQA), the country’s highest level of national recognition for exemplary organization performance. It specifically earned the PQA Level III (Recognition for Mastery in Quality Management).
With the PQA, NYK-FIL:
- Became the first in the ship manning industry and the entire maritime sector to win the award
- became the first company in the service industry to have won the award which has been previously conferred to organizations in the manufacturing and semiconductor industries
But NYK-FIL believes that the path to excellence is a never-ending journey. It has always advocated the Japanese concepts of Kaizen and Kaikaku. Kaizen for continuous improvement and kaikaku for innovation and radical change.
Hence, a year after, in October 2006, the company vied for and was successfully conferred the International Asia Pacific Quality Award (IAPQA) “Best of Class Distinction” in Sydney, Australia. The IAPQA was established by the Asia Pacific Quality Organization (APQO), a non-profit organization that endeavors for continuous improvement of the quality of goods and services and the quality of life in the Asia Pacific Region. With the IAPQA, the NYK-FIL became the third Philippine-based organization that won this award since it was introduced in 2000.